RESOURCES

Stewart, M.C. and Young, C. (2018). Revisiting STREMII: An application of social media crisis communication during Hurricane Matthew. International Journal of Crisis and Risk Communication. https://stars.library.ucf.edu/jicrcr/vol1/iss2/5/

Stewart, M.C. & Lanzillo, J.D. (2018). An Interdisciplinary Perspective of Incorporating Social Media into Teaching Practice. International Journal of Digital Literacy and Digital Competence. https://www.researchgate.net/publication/327169466_An_Interdisciplinary_Perspective_of_Incorporating_Social_Media_into_Teaching_Practice

Stewart, M.C. and Arnold, C. L. (2017). Defining Social Listening: Recognizing an emerging dimension of listening. International Journal of Listening. https://www.tandfonline.com/doi/abs/10.1080/10904018.2017.1330656

Lanzillo, J.D. and Stewart, M.C. (2017). Engaging fans on social media in US minor league soccer: A content analysis of consumer promotion on Facebook, Twitter, and Instagram. The Journal of Digital and Social Media Marketing. https://www.ingentaconnect.com/content/hsp/jdsmm/2017/00000005/00000001/art00008

Stewart, M.C., Atilano, M., and Arnold, C.L. (2017). Social listening to improve customer relations: A case study of an American academic library. International Journal of Customer Relationship Marketing and Management, 8(1). https://digitalcommons.unf.edu/cgi/viewcontent.cgi?referer=https://www.google.com/&httpsredir=1&article=1054&context=library_facpub;Improving

Stewart, M.C. and Wilson, B.G. (2016). The Dynamic Role of Social Media during Hurricane #Sandy: An introduction of the STREMII model to weather the storm of the crisis lifecycle. Computers in Human Behavior, 639-646. https://www.academia.edu/29237842/The_dynamic_role_of_social_media_during_Hurricane_Sandy_An_introduction_of_the_STREMII_model_to_weather_the_storm_of_the_crisis_lifecycle